At Antipodes Travel we value the personal information you share with us and we care about your privacy. Our privacy policy explains what personal data is collected, why it’s collected and how this is used. This way you can feel confident about how we handle your personal data that you entrust to us.

1. ABOUT US

This is the privacy policy of Antipodes Travel Limited (referred to at times as “Antipodes Travel”, “we”, “us” or “our”).

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Antipodes Travel Limited. By means of this data protection declaration, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process.

As the controller, Antipodes Travel has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

Antipodes Travel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

2. NAME & ADDRESS OF THE CONTROLLER

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Antipodes Travel Limited
67 Princes Street, Dunedin 9016, New Zealand
Phone: +64 3 477 3300 – Email: info@antipodes-travel.co.nz
Website: www.antipodes-travel.co.nz

3. CONTACTING US

If you have any questions about our privacy policy or about how we process your personal data, including any complaints, please contact us either by e-mail to info@antipodes-travel.co.nz, telephone on +61 3 477 3300, or by post to PO Box 265, Dunedin 9016, New Zealand.

4. CONSENT

By accessing and using our website and providing personal information to us, communicating with us via email, phone or other means or by booking any travel services with us, you agree and consent to the collection, use and disclosure of your personal information as outlined in this Privacy Policy.

5. WHAT TYPES OF DATA WE COLLECT

Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings and to arrange travel related services and/or products on your behalf. This may include name, age, gender, address, telephone, mobile, e-mail, health information relevant to your planned travel, your meal preferences and any other relevant information.

6. WHAT WE DO WITH YOUR PERSONAL INFORMATION

We collect this information to provide you with our services and communications regarding Antipodes Travel products, email you with updates and news and to respond to your enquiries or requests.

You have the right to request to be removed from all Antipodes Travel databases at any time. To do so email info@antipodes-travel.co.nz.

As some of the items sold on our website are not operated by Antipodes Travel it is necessary for us to pass on some of your personal information to the actual providers of the activity, accommodation or transport to confirm your booking.

Payment information is collected by Stripe and is subject to their privacy policy. We do not keep credit card details on file.

7. SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

8. COOKIES

The Internet pages of Antipodes Travel use cookies. Cookies are text files that are stored in a computer system via an Internet browser. Through the use of cookies, we can provide you with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

9. SUBSCRIPTION TO OUR NEWSLETTERS

On the website and customer feedback forms of Antipodes Travel, users are given the opportunity to subscribe to our newsletter. The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time.

10. LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

11. CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless they are the actual operator of an item you are booking; we have your permission or are required by law.

If you would like to correct your personal information, you can do this via contacting us at info@antipodes-travel.co.nz

If you would like to opt-out of newsletter communications or update your contact information on our newsletter database, please use the unsubscribe link in the email footer. Alternatively you can email info@antipodes-travel.co.nz.